Privacy Policy

Effective Date: 2 July 2025

At Roaring Strawberry, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and protect your data when you shop with us, subscribe to our services, or interact with our website and community.

1. Who We Are

Roaring Strawberryis a South African-based ecommerce business offering personalized apparel and a business advertising platform for women entrepreneurs. Our website address is: https://myshoppe.co.za/

2. What Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Billing and shipping address
Business name (if applicable)
Facebook or Instagram profile link (if joining our business platform)
Payment details (processed securely via PayFast or other gateways)
Browsing activity on our website (via cookies and analytics)

3. How We Use Your Information

We collect your information for the following purposes:

To process and deliver your orders
To send order updates and tracking information
To manage your business subscription and advertising access
To improve our website and customer service
To notify you of promotions, product launches, or updates (only if you opt-in)
To respond to your inquiries or support requests

4. Sharing of Information

We will never sell or rent your personal information. We may share your data with:

Payment processors (e.g., PayFast, Yoco)
Courier and delivery partners
Email and marketing platforms (only if you opt-in)
Web analytics tools (aggregated, anonymous data only)

All third-party service providers are carefully vetted and comply with privacy regulations.

5. How We Protect Your Data

Your privacy is important to us. We use:

SSL encryption for all website transactions
Secure payment gateways (we never store card details)
Password-protected admin access
Routine updates and monitoring of our systems

6. Your Rights

You have the right to:

Access, update, or correct your personal information
Request deletion of your data (unless legally required to retain it)
Opt out of email marketing at any time
File a complaint with the Information Regulator if you believe your data is being misused

To exercise your rights, please contact us at hello@roaringstrawberry.co.za

7. Cookies and Tracking

Our website uses cookies to:

Keep your cart updated
Improve site functionality
Track analytics (e.g., Google Analytics)

You can disable cookies in your browser settings if you prefer.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The most recent version will always be available on our website.

10. Contact Us

If you have any questions about this policy or how we handle your data, please reach out to us:

Email: hello@roaringstrawberry.co.za